An ELM project typically involves eight steps. Although local circumstances will drive the exact order and importance of each step, those steps are:
1
Build your team
2
Tentatively plan your system
3
Obtain funding
4
Accurately record planned ELM locations
5
Order ELMs, info signs and hardware
6
Conduct responder and call center training
7
Install ELMs and practice responses
8
Publicize your effort to ensure the public knows how to use
An expanded discussion of each step is provided below.
- A video addressing these steps may also be viewed by clicking here.
- To download a PDF version of the information found on this page, click here.








